PACKING PAL

HOW TO ORDER

OUR GOAL IS TO MAKE YOUR PACKING PAL© ORDERING PROCESS AS EASY AS 1-2-3.

One (1), you determine if you want to order Packing Pal© as a PROMOTIONAL PRODUCT with your company’s logo, customized design, message, etc. prominently displayed or if you want to order Packing Pal as a product.

Two (2), you determine how many you would like to order: 250, 500, 1,000, 2,500, 5,000, 10,000 or more and make payment using our secure and convenient PayPal payment system below. All major credit cards are accepted by PayPal. We will immediately notify you that payment has been received and initiate processing.

Three (3), we immediately begin production of your Packing Pal© as your promotional product or as product.

For Packing Pal© promotional product orders, we will need you to email us your logo or customized information (photo, wording, etc.) as an attachment or within your email to hsnorton@mypackingpal.com. Or, if you would like for us to propose to you a few design options using your logo or image, we would be glad to at no additional cost to you. Just let us know when you email your image if you would like for us to propose a few options to you at no additional cost. Please note that your emailed logo files can be eps. (vector), pdf., jpeg. or png. files, preferably 300+ dpi. Please include the information below in your email:

Your Name
Company / Organization’s Name
Shipping Address
Billing Address (if different)
Email Address
Phone Number
Fax Number

We will provide you with an electronic Packing Pal© ”demo” using your submitted logo, picture, words, etc. for approval. This process usually takes 3 to 7 business days. Once you approve your Packing Pal© demo, we then initiate production. Our goal which we strive to exceed is to ship Packing Pal© promotional product orders within 7 to 10 business days after your demo approval.

For Packing Pal© as a product orders, we will provide you with a demo for approval within 24 hours or 1 business day after receipt of payment. We usually ship Packing Pal© as a product orders also within 7 to 10 business days after receipt of payment. In no case will it take us more than 2 weeks (business days) after receipt of payment to ship your order.

For all Packing Pal© orders, you can expect to receive contact from us at each significant point or milestone in the production process. For example, we will inform you when we receive your order, your payment, when we receive your logo (for promotional orders), when your demo is ready for approval and last, when your order has been shipped. We value your feedback after your order has been shipped and received as part of our continuous improvement strategy and legendary customer service.

You are always welcome to give us a call at 502-233-7723 or email hsnorton@mypackingpal.com if you would like to discuss any options or aspects of your potential or existing Packing Pal© order.


Packing Pal Order Quantities




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